New Remotes - Frequently Asked Questions
Listed below are just some of the most frequently asked questions, if you cant find the answers to your query here then please feel free to contact us and we will be happy to help.
Do Your Copy remotes need to be programmed like Universal remotes? - NO, all of our remotes are specifically manufactured for each individual model of set. When you get your remote simply insert the batteries and use.
What if the remote i order doesnt work with my equipment? - If the remote you purchase from us does not work with the required equipment simply return it to us within 14 days and we will offer either a full refund or an alternative remote.
How long does it take for delivery of my new remote? - We strive to provide a quick delivery on all remotes ordered and usually you will receive it within a couple of days but please allow 7 working days before contacting us if your remote has not arrived.
Do you provide batteries with your remotes? - We can provide batteries when shipping your remote but only to the UK, there is a fixed cost of £1 for the required batteries. If you wish to include a set of batteries with your order simply tick the relevant box on the order page.
Do you provide a Remote Control Repair Service? - We feel that it is cheaper to simply replace broken handsets with a new remote. However, if a replacement is not available then we do offer a repair service. There is a fixed price for remote repairs of £20 in Total. Please contact us for more details on our remote control repair service.